Effective Date: July 9, 2026
Thank you for shopping with Ambur Leather Hub. We want you to be satisfied with your purchase. Please read our Refund & Returns Policy carefully before placing an order.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned with the original packaging, tags, and accessories.
- A valid proof of purchase or order number is required.
Products showing signs of use, damage caused by the customer, or items returned without original packaging may not be accepted.
Exchanges
We offer exchanges for:
- Wrong size received
- Wrong product delivered
- Manufacturing defects
Exchange requests must be made within 7 days of delivery.
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products
- Products damaged due to misuse or improper care
- Gift cards (if applicable)
Refunds
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error or a defective product.
Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund after verification.
Return Shipping
If the return is due to our mistake, we will bear the return shipping cost.
For all other eligible returns, the customer is responsible for return shipping charges unless stated otherwise.
Business Information
Ambur Leather Hub is an online retail brand owned and operated by Ambur Shoe, the registered business responsible for payment processing, order fulfillment, customer support, and related business operations. For payment gateway verification and legal purposes, transactions may appear under the name Ambur Shoe.
By using our website, you acknowledge and agree to this Privacy Policy.
Contact Us
For return or refund assistance, please contact us:
Ambur Leather Hub
Email: info@amburleatherhub.in
Phone: +91 79060 4904
We are committed to providing quality products and excellent customer service. Thank you for choosing Ambur Leather Hub.